I offer a 30 day Exchange policy for new purchases. You must contact me first before returning any item. If you are not satisfied with your Midnight30music product, please contact me within 30 days of the original purchase date. I ask that you return the product in the original product packaging along with all included materials and in the original condition that it was received and we will exchange it for any currently available product on our site.
Products must be returned in new condition, shipped in the original packing material with all accompanying documents and swag. Worn or abused products or products that are missing accessories will be subject to a minimum 15% restocking fee subtracted from the exchange value. I reserve the right to deny a return in the case of excessive wear.
- The return shipping method must include tracking and a declaration of the full value to protect against lost shipments.
- Return shipping cost is the responsibility of the customer.
- After contacting me, the customer must return the associated item immediately and it must arrive within 10 days.
- Returns may be denied if returned more than 10 days.
- Once the returned product is received at my shop, exchanges are processed within 5 business days.
- “Blem”, “B-Stock”, “Demo” and “Prototype”products are sold as-is and not eligible for exchanges.